About Us

Caring is our calling

At NexalHealth Care, we believe that quality care starts with compassion, trust and genuine respect for the people we serve. We’re proud to provide high-quality domiciliary care and supported living services that help individuals live with dignity, independence and confidence whether they need support at home or in a supported living environment.

Who We Are

NexalHealth Care was founded with a clear mission: to make professional, person-centred care accessible to individuals and families across our community. Every service we provide is guided by the belief that everyone deserves to feel safe, heard and cared for in the place they call home.

Our team is made up of experienced carers, support workers and professionals who share a passion for making a real difference. We carefully match our team members to each client’s needs, preferences and personality because we know that good care is not just about what you do, but how you do it.

Domiciliary Care (Home Care)

We support individuals who wish to stay in their own homes while receiving the help they need. This includes personal care, medication assistance, companionship, meal preparation, and more. Whether it’s a daily visit or flexible weekly support, we tailor each care plan around the person — not the task.

What We Do

We offer core care services:

Domiciliary Care (Home Care)
Supported Living Services
Live-in Care
Companionship Services

Supported Living Services

We provide person-focused support in shared or independent living environments for individuals with learning disabilities, autism, mental health conditions or other complex needs. Our goal is to empower people to live independently with guidance and encouragement from a skilled support team.

Our Values

Everything we do is built around a strong set of values:

  • Compassion – We treat every person with kindness and understanding.
  • Dignity – We respect the rights, privacy and voice of everyone in our care.
  • Excellence – We set high standards and continuously improve.
  • Trust – We are honest, reliable and accountable.
  • Empowerment – We support people to live the life they choose, on their own terms.

Why Families Choose Us

  • Fully trained, DBS-checked care professionals
  • Personalised care plans designed in partnership with clients and families
  • Consistent, familiar faces — no revolving door of carers.
  • Local team that understands the needs of the community.
  • Genuine commitment to care that feels personal, not clinical.

Where We Work

We proudly support individuals and families across Surrey, Suffolk and surrounding communities. If you’re unsure whether we cover your area, please get in touch, we’re always happy to help.

We’re Here for You

Whether you’re arranging care for yourself, a loved one, or simply exploring options, our team is ready to listen and support you. At NexalHealth Care, we don’t just deliver care, we build trusted relationships and create better days.

Call us today or use our contact form to speak to a friendly member of our team.